Refund policy-
We want you to be completely satisfied with your purchase from Sanskart If for any reason you are not satisfied with a product and would like a refund, we’re here to help. Please read our refund policy carefully to understand the process.
Eligibility for Refunds –
When your return is approved, To be eligible for a refund, please ensure the following:
- We are requested that whenever the parcel reaches you, you must make a video or photos.
- The item is unused, undamaged, and in its original packaging.
- Received incomplete product or Wrong product size.
- You initiate the refund request within 24 to 48 hours of receiving the product.
- You include the original receipt or proof of purchase.
Please note that certain products, such as customized items as non-refundable, are not eligible for refunds.but in the case of Damaged or Defective Items are refund policy applicable.
Refund Process
To request a refund, please follow these steps:
Contact our customer support team at [Gmail id – Officialsanskart.in /phone number- 6207458511] to inform us about your refund request. Please provide your order number, the reason for the refund, and any supporting documents or images if needed.
Refund Options
Once we receive your returned item and inspect it, we will notify you of the status of your refund. You have the following options for your refund:
- when your order will be cash on delivery\cod\pay on delivery
All refunds will be credited in your Sanskart E-Wallet as store credit which you can use for future purchases on our website (sanskart.in).
when your order will be prepaid (UPI, networking bank, debit card, credit card) All refunds will be credited in same bank, Then the customer will have the choice whether he wants to get the credit done in same bank account or in the Sanskart E-wallet.
Your Responsibilities
As our valued customer, please remember:
Ensure the item is eligible for a refund by reviewing our refund policy.Provide accurate and complete information when initiating a refund.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at [Gmail id – Officialsanskart.in /WhatsApp number- 6207458511]
We are here to assist you and provide further clarification.
Note –Payment Gateway refund process takes 5 to 8 working days excluding Saturdays/Sundays and Bank Holidays.
Cancellation policy –
Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.
You can cancel the orders that are in Order confirmation stage.
Refunds for orders paid through Sanskart wallet will be refunded within an hour of cancelation.
Note – You must cancel within 12 hours after ordering an item(s). once item(s) dispatched, the order cannot be cancelled.
Contact Us
If you have any questions or concerns about ourcancellation policy, please contact our customer support team at [Gmail id – Officialsanskart.in /WhatsApp number- 6207458511]
We are here to assist you and provide further clarification.
